Terms & Conditions
Thank you for visiting our site.
IMPORTANT: By submitting a payment through www.liveinyourlife.com or any of its subdomains, you are agreeing to be bound by these Terms and Conditions, including but not limited to our general website terms of use, privacy policy, acceptable use policy, copyright notice and the specific terms applicable to the service, membership, or digital product you are purchasing.
If you do not agree to these terms, please do not proceed with your payment or access any related materials. Your continued use of the site and/or completion of a transaction constitutes your full acceptance of these terms.
1. Introduction:
The information contained on this Website and the resources available for download through this Website are for educational and informational purposes only. The information contained on this Website and the resources available for download through this Website are not intended as, and shall not be understood or construed as legal, financial, tax, medical, health, or any other professional advice.
Please read these terms of use carefully before you start to use our site. By using our site, you indicate that you accept the terms and conditions of website use, the acceptable use policy, and the terms of business, and that you agree to abide by them.
If you do not agree to them, please refrain from using our site.
2. Terms of Website Use:
This page (and the documents it refers to) tells you the terms of use on which you may use or browse our website www.liveinyourlife.com (our site), whether as a guest or a registered user. Please read these terms of use carefully before you start to use the site. By using our site, you accept these terms of use and agree to abide by them. If you do not agree to these terms of use, please do not use our site.
(i) ABOUT US
Liveinyourlife.com is a site operated by Tamsin Acheson Coaching & Consulting ("we" or “us”). Our address is Waters Edge, Lower Burlington Road, Portishead, Bristol, BS207AS and our email address is tamsin@liveinyourlife.com.
(ii) OUR SITE
We allow access to our site on a temporary basis and we reserve the right to withdraw, restrict or change our site at any time and without notice. We will not be liable if for any reason our site is unavailable at any time or if the content is changed or out of date. You must treat as confidential any user identification code, password or other security feature in relation to our site. If, in our opinion, you aren’t complying with these terms of use, we have the right to disable any such code, password or feature at any time.
You must comply with the provisions of our Acceptable Use Policy when using our site. It is your responsibility that anyone who accesses our site through your internet connection is aware of these terms and complies with them.
(iii) VARIATIONS
We may revise these terms of use at any time by amending this page or by provisions or notices published elsewhere on our site.
(iv) INTELLECTUAL PROPERTY RIGHTS
We are the owner or the licensee of all intellectual property rights in our site and the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You must not use any part of the materials on our site for commercial purposes without a licence from us or our licensors. You may not reproduce in any format (including on another website) any part of our site (including content, images, designs, look and feel) without our prior written consent. If, in our opinion, you are in breach of these provisions, your right to use our site will cease immediately and you must either return or destroy (as required by us) any copies of the materials you have made.
(v) RELIANCE ON INFORMATION AND LINKS
The contents of our site (including links to other sites and resources provided by third parties) are for information only, and we shall not be liable for any use of, or reliance on, such materials. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
(vi) INFORMATION ABOUT YOU AND YOUR VISITS TO OUR SITE
We process information about you in accordance with our Privacy Policy.
(vii) LINKING TO OUR SITE
You may link to our home page only if you have first obtained our written consent and if you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. We reserve the right to withdraw linking permission without notice. The website from which you are linking must comply in all respects with our Acceptable Use Policy and must be owned by you. You must not link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. If you wish to make any use of material on our site other than that set out above, please address your request to tamsin@liveinyourlife.com
(viii) UPLOADING MATERIAL TO OUR SITE
When you upload material to our site, or contact other users of our site, you must comply with our Acceptable Use Policy. If you upload material in breach of our Acceptable Use Policy and we suffer loss as a result, you will reimburse us for such loss. Any material you upload to our site will be considered non-confidential and non-proprietary and we have the right to use, copy, distribute and disclose it to third parties. If any third-party claims that any material posted or uploaded by you to our site violates their intellectual property rights, or their right to privacy, we have the right to disclose your identity to them.
We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of our site. We have the right to remove any material or posting you make on our site if, in our opinion, such material does not comply with the content standards set out in our Acceptable Use Policy.
(ix) VIRUSES, HACKING AND OTHER OFFENCES
You must not misuse our site by knowingly introducing any material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By failing to comply with this provision, you would commit a criminal offence and your right to use our site will cease immediately and we will report your actions to the relevant authorities.
(x) OUR LIABILITY
The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we hereby expressly exclude:
► All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
► Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it (whether by us or a third party), including, without limitation any liability for:
o loss of income or revenue;
o loss of business;
o loss of profits or contracts;
o loss of anticipated savings;
o loss of data;
o loss of goodwill;
o wasted management or office time;
and for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable. This does not affect any liability which cannot be excluded or limited under applicable law.
(xi) JURISDICTION AND APPLICABLE LAW
The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our site. These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.
3. Acceptable Use Policy:
This is the acceptable use policy, which, together with our terms of website use above, sets out the terms under which we Tamsin Acheson Coaching & Consulting allow you to use our site liveinyourlife.com (“site”) whether you are a visitor or a registered user. All enquiries should be directed to tamsin@liveinyourlife.com. Please read the terms of this policy carefully, as by using our site you indicate that you agree to comply with and be bound by them.
(i) PROHIBITED USES OF OUR SITE
Whether you are a visitor or registered user, you must comply with our terms of website use above, and use our site for lawful purposes only. In particular, you must not use our site for the uses listed (without limitation) below:-
► any fraudulent activity;
► any activity which breaches any applicable law or regulation, whether national or international;
► any activity which may cause or result in harm to a child under 18 years of age;
► sending unsolicited advertising or other content (spam), or entering into any arrangement for such material to be sent;
► reproducing, selling or otherwise handling our site or its contents in breach of our terms of website use;
► knowingly introducing to our site, or transmit or attempt to transmit to any other site, computer or network, viruses,
trojans, worms, logic bombs or other material, code or programme which is malicious or technologically harmful;
► attempting to gain unauthorised access to our site, our software, our server, or any server, computer or database
connected to our site; or
► attacking our site via a denial-of-service attack or a distributed denial-of service attack.
(ii) CONTRIBUTING AND INTERACTING
Our site may offer users the facilities to upload or contribute content or other material, or to interact with other users. When making use of these facilities, it is your responsibility to ensure that any contribution or interaction is, as far as you are aware, factually correct, represents your honest opinion, and does not breach any applicable law or regulation. In addition, any contribution or interaction must not include any material which (without limitation):-
► is defamatory, obscene, offensive, hateful or inflammatory;
► is, or refers to material which is, sexually explicit;
► promotes violence, illegal activity or any form of discrimination;
► infringes any other person’s copyright, database right or trade mark;
► threatens, harasses, upsets, embarrasses, alarms or annoys any other person, or is likely to do so;
► advocates, promotes or assists any illegal activity;
► is likely to deceive any person or is made in breach of a legal duty owed to a third party (such as a duty of confidence);
► invades another’s privacy or cause inconvenience or anxiety to any person;
► is used to impersonate any person, or to misrepresent your identity or affiliation with any person;
► or gives the impression that the material emanates from us, if this is not the case.
(iii) MODERATION
If we at any time use our site to provide users with any interactive service, the following moderation provisions will apply:-
► we will notify users if moderation is in place, and, if so, whether the moderation is provided by a person or is automated;
► if moderation is in place, we will give you a means to contact the moderator;
► although we will do our best to assess any risks which such interactive service may pose, we will be under no obligation to moderate it, and we expressly exclude any liability for any loss or damage to any person caused by use of it, and;
► children should at all times be supervised when using the interactive services on our site, whether such services are
moderated or not.
(iv) BREACHES OF THIS POLICY
Any breach of this acceptable use policy will be dealt with in the same way as breach of our terms of website use above, and we reserve the right to take any other action we reasonably deem appropriate, including restricting your use of our site and/or taking legal action against you.
We are not liable for any loss or damage caused by any breach of this acceptable use policy.
(v) AMENDMENTS
Please check this page regularly, as we may revise this acceptable use policy at any time. We may also change or update our acceptable use policy at any time by means of notices published anywhere on our site.
4. Standard Terms of Service:
STANDARD TERMS OF Tamsin Acheson Coaching & Consulting, trading as Live In Your Life, of Waters Edge, Lower Burlington Road, Portishead, BS207AS (“we” or “us”) .
(i) WHERE TO FIND INFORMATION ABOUT US AND OUR SERVICES
You can find everything you need to know about us, Tamsin Acheson Coaching & Consulting, trading as Live In Your Life, and our services on our website, or from our sales staff before you order. We also confirm the key information to you in writing after you order, either by email or in your online account.
(ii) WHEN YOU BUY FROM US YOU ARE AGREEING THAT:
► WE ONLY ACCEPT ORDERS WHEN WE'VE CHECKED THEM
We accept your order when we supply the service and confirm supply to you.
► SOMETIMES WE REJECT ORDERS
Sometimes we reject orders, for example, because a credit reference we have obtained is unsatisfactory, because we can't
verify your age (where the service is age-restricted), because of your location or because the service was mispriced by us.
When this happens, we let you know as soon as possible and refund any sums you have paid.
► WE CHARGE YOU WHEN YOU ORDER
However, for some services we take payment at regular intervals, as explained to you during the order process.
► WE CHARGE INTEREST ON LATE PAYMENTS
If we're unable to collect any payment you owe us we charge interest on the overdue amount at the rate of 4% a year above
the Bank of England base rate from time to time. This interest accrues on a daily basis from the due date until the date of
actual payment of the overdue amount, whether before or after judgment. You pay us the interest together with any
overdue amount.
► WE PASS ON INCREASES IN VAT
If the rate of VAT changes between your order date and the date we supply the service, we will, where applicable, adjust the
rate of VAT that you pay, unless you have already paid in full before the change in the rate of VAT takes effect.
►WE'RE NOT RESPONSIBLE FOR DELAYS OUTSIDE OUR CONTROL
If our supply of your service is delayed by an event outside our control, we will contact you as soon as possible to let you
know and do what we can to reduce the delay. As long as we do this, we won't compensate you for the delay, but if the delay
is likely to be substantial you can contact us: tamsin@liveinyourlife.com to end the contract and receive a refund for any
services you have paid for in advance, but not received, less reasonable costs we have already incurred.
(iii) YOU HAVE A LEGAL RIGHT TO CHANGE YOUR MIND
Your legal right to change your mind. For most of our services, you have 14 days after the date we confirm your order to change your mind about a purchase, but:
►You lose the right to cancel any service, when it's been completed (and you must pay for any services provided up the
time you cancel).
► You agree that we can start to provide the services before the expiry of the cancellation period and that if you cancel
after the start of the services and before the services have been fully performed, you agree that you will pay for the supply
of the service for the period for which they are supplied. The amount payable will be in proportion to what has been
supplied, in comparison with the full coverage of the Contract.
How to let us know and what happens next. If you change your mind contact us: tamsin@liveinyourlife.com or fill in the online form https://liveinyourlife.com/contact. We will refund you as soon as possible and within 14 days of you telling us you've changed your mind. We will refund you by the method you used for payment. We don't charge a fee for the refund.
(iv) PURCHASE OF DIGITAL CONTENT
You agree that we may begin the supply of digital content not on a tangible medium before the end of the cancellation period set above and you acknowledge that you will lose your cancellation rights in relation to such digital content.
By purchasing our digital content, you agree to the following Terms and Conditions. Please read them carefully.
► Legal Compliance & Consumer Rights
The digital content provided is for personal, non-commercial use only. You may not resell, distribute, or share the content
without express permission. You may download the content once purchased, but you do not own the intellectual
property. All copyrights remain with Tamsin Acheson Coaching & Consulting.
If you're purchasing from outside the UK, VAT will be charged according to your country’s rate. For EU customers, we
apply VAT in compliance with the VAT MOSS regulations. By purchasing, you agree to the applicable tax rate for your
location.
UK consumers are entitled to a 14-day cooling-off period, but digital products are exempt once accessed or downloaded.
By agreeing to these terms, you acknowledge that once the content is downloaded, the cooling-off period is no longer
applicable.
► Pricing & Payment Processing
All transactions are processed through Stripe, a secure third-party payment processor. By purchasing, you agree to Stripe’s
Terms of Service and Privacy Policy.
The price for our digital products is displayed at checkout. VAT (if applicable) will be added at the time of purchase.
If applicable, you may choose from available payment methods offered by Stripe, such as credit/debit cards.
► Delivery & Access Control
Upon successful payment, you will receive an email with a download link to access your digital content. This will occur
immediately after purchase unless otherwise stated.
Our digital content is protected from unauthorised distribution. You agree not to share or distribute the content in any
way that could infringe upon our rights.
We may also employ watermarks or gated access to protect content.
► Refunds & Cancellations
No Refunds Once Downloaded: As the content is delivered in digital form, we cannot offer refunds once the product has
been downloaded or accessed.
Exceptions: If you encounter technical issues (e.g., broken download links), please contact us at tamsin@liveinyourlife.com.
We will do our best to resolve the issue promptly. If the content is defective or not as described, please reach out within 7
days for assistance.
► Customer Support
For any issues with downloads, file compatibility, or other concerns, please contact us at tamsin@liveinyourlife.com. We
aim to respond to all inquiries within 2 business days. We are available to assist with issues related to accessing or using
the content you purchased. Please do not hesitate to contact us for help.
► Marketing & Sales Strategy
From time to time, we may offer limited previews of content to give you an idea of what’s included in the product. We
may also use email sequences to inform you about new content or products. You can unsubscribe at any time.
► Liability & Disclaimers
We are not liable for any direct, indirect, or consequential damages arising from the use of our digital content. While we
ensure the content is of high quality, we do not guarantee that it will meet all individual expectations or needs.
► Governing Law
These Terms and Conditions are governed by the laws of the United Kingdom. Any disputes arising will be subject to the
exclusive jurisdiction of UK courts.
(v) YOU CAN END AN ON-GOING CONTRACT
We tell you when and how you can end an on-going contract with us during the order process and we confirm this information to you in writing after we've accepted your order. If you have any questions, please contact: tamsin@liveinyourlife.com.
► YOU HAVE RIGHTS IF THERE IS SOMETHING WRONG WITH YOUR SERVICE
If you think there is something wrong with your service, you must contact us: tamsin@liveinyourlife.com.
Your legal rights are summarised below. These are subject to certain exceptions. For detailed information please visit the
Citizens Advice website www.citizensadvice.org.uk.
Summary of your key legal rights In relation to services, the Consumer Rights Act 2015 says: You can ask us to repeat or fix a
service if it's not carried out with reasonable care and skill, or get some money back if we can't fix it. If a price hasn't been
agreed upfront, what you're asked to pay must be reasonable. If a time hasn't been agreed upfront, it must be carried out
within a reasonable timeframe.
► WE CAN CHANGE SERVICES AND THESE TERMS
Changes we can always make.
We can always change a service: to reflect changes in relevant laws and regulatory
requirements; and to make minor technical adjustments and improvements, for example to address a security threat. These
are changes that don't affect your use of the service.
Changes we can only make if we give you notice and an option to terminate.
We can also make the following types of change to the service or these terms, but if we do so we'll notify you and you can
then contact us, tamsin@liveinyourlife.com, to end the contract before the change takes effect and receive a refund for any
services you've paid for in advance, but not received.
o WE CAN SUSPEND SUPPLY (AND YOU HAVE RIGHTS IF WE DO).
We can suspend the supply of a service. We do this to: deal with technical problems or make minor technical changes;
update the service to reflect changes in relevant laws and regulatory requirements; or make changes to the service. We
let you know, may adjust the price and may allow you to terminate. We will contact you in advance to tell you we're
suspending supply, unless the problem is urgent or an emergency. If we suspend the service for longer than 30 days in
any 90 day period we adjust the price so you don't pay for it while its suspended. If we suspend supply, or tell you we're
going to suspend supply, for more than 30 days you can contact us, tamsin@liveinyourlife.com, to end the contract and
we'll refund any sums you've paid in advance for services you won't receive.
o WE CAN WITHDRAW SERVICES.
We can stop providing a service. We let you know at least 14 days in advance and we refund any sums you've paid in
advance for services which won't be provided.
o WE CAN END OUR CONTRACT WITH YOU
We can end our contract with you for a service and claim any compensation due to us if: you don't make any payment
to us when it's due and you still don't make payment within 5 days of our reminding you that payment is due; you
don't, within a reasonable time of us asking for it, provide us with information, cooperation or access that we need to
provide the service; you breach the agreed terms and conditions or specific service contract terms.
(vi) WE DON'T COMPENSATE YOU FOR ALL LOSSES CAUSED BY US OR OUR SERVICES
We're responsible for losses you suffer caused by us breaking this contract unless the loss is:
Unexpected. It was not obvious that it would happen and nothing you said to us before we accepted your order meant we should have expected it (so, in the law, the loss was unforeseeable).
Caused by a delaying event outside our control.
Avoidable. Something you could have avoided by taking reasonable action, including following our reasonable instructions for use.
A business loss. It relates to your use of a product for the purposes of your trade, business, craft or profession
(vii) WE USE YOUR PERSONAL DATA AS SET OUT IN OUR PRIVACY NOTICE
How we use any personal data you give us is set out in our Privacy Notice.
(viii) YOU HAVE SEVERAL OPTIONS FOR RESOLVING DISPUTES WITH US
We are committed to providing a high standard of service and take any concerns or complaints seriously. If you experience any issues with our services, we encourage you to contact us as soon as possible so we can work together to resolve the matter fairly and efficiently.
► Please raise your concern by emailing us at us, tamsin@liveinyourlife.com, with a clear description of the issue. We will
acknowledge your complaint within 2 working days and aim to provide a full response within 5 working days. If further
time is needed to investigate, we will keep you updated and provide a resolution timeframe.
► We believe most disputes can be resolved through open, respectful communication and we will always strive to reach a
resolution informally before considering any legal steps. This may include discussions, written correspondence, or
facilitated mediation where appropriate.
You have several options for resolving disputes with us:
Informal Resolution: We will do our best to resolve any problems you have with us or our services through our internal
complaints process.
Legal Action: These Terms are governed by English law. You can bring legal claims against us in the English courts. If you
live in Wales, Scotland, or Northern Ireland, you may also bring claims in the courts of your home country. Likewise, we
may bring legal claims against you in the courts of the country in which you live.
We value our relationship with you and always prefer to resolve matters constructively, but we also respect your right to seek formal resolution if necessary.
(ix) OTHER IMPORTANT TERMS APPLY TO OUR CONTRACT
We can transfer our contract with you, so that a different organisation is responsible for supplying your service. We'll tell you in writing if this happens and we'll ensure that the transfer won't affect your rights under the contract.
You can only transfer your contract with us to someone else if we agree to this. Nobody else has any rights under this contract. This contract is between you and us. Nobody else can enforce it and neither of us will need to ask anybody else to sign-off on ending or changing it.
If a court invalidates some of this contract, the rest of it will still apply. If a court or other authority decides that some of these terms are unlawful, the rest will continue to apply.
Even if we delay in enforcing this contract, we can still enforce it later. We might not immediately chase you for not doing something (like paying) or for doing something you're not allowed to, but that doesn’t mean we can't do it later.
5. Copyright Notice:
Copyright Notice Copyright © 2024 Tamsin Acheson
We are the owner of all intellectual property rights on our website, and in the material published on it. These works are protected by copyright laws and treaties around the world. We grant to you a worldwide, non-exclusive, royalty-free, revocable licence to view this website and the material on this website, on a computer or mobile device via a web browser, to copy and store this website and the material on this website in your web browser cache memory and to print pages from this website for your own personal and non-commercial use.
You may not reproduce in any format (including on another website) any part of our website (including content, images, designs, look and feel) without our prior written consent.
Other than the above, we do not grant you any other rights in relation to this website or the material on this website and all other rights are reserved.
For the avoidance of doubt, you must not adapt, edit, change, transform, publish, republish, distribute, redistribute, broadcast, rebroadcast, or show or play in public this website or the material on this website (in any form or media) without our prior written permission.
If you print off, reproduce, copy or download any part of our site in breach of this notice, your right to use our website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
We take the protection of our copyright very seriously.
If we discover that you have breached the terms of the above licence, we may bring legal proceedings against you and seek monetary damages and/or an injunction to stop you using our materials. You could also be ordered to pay our legal costs.
Your concerns
If you have any concerns about material which appears on our site, please contact tamsin@liveinyourlife.com. You should print a copy of these terms and conditions for future reference.
6. Individual Terms of Service:
The following terms apply to individual services, programmes, memberships, or digital products offered through
www.liveinyourlife.com and its subdomains. By completing a purchase or enrolling in any of the services listed below, you acknowledge and agree to the terms outlined for that specific offering, in addition to our general Terms of Use and Privacy Policy.
Please review the relevant terms carefully before purchase. If you do not agree with these terms, you should not proceed with your payment or access the associated content.
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